Returns & Refunds Policy
Returns Policy
Welcome to Ella E Modern Vintage — we appreciate your support of our handcrafted gems and floral creations.
All Sales Are Final
Due to the custom and delicate nature of our products, we do not accept returns or exchanges. This includes:
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Handmade jewelry
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Floral arrangements
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Custom orders
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please get in touch with us within 3 days of delivery at ellaemodernvintage@gmail.com. We will work with you to resolve the issue as quickly as possible.
Additional Notes
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We are not responsible for delays caused by postal services or incorrect shipping addresses provided at checkout.
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Floral orders are non-refundable once they are prepared, as they are made fresh and are time-sensitive.